Jim Oswald, Sierra Instruments Technical Support Supervisor, walks you through configuring the 810 Mass Flow Controller set point and adjusting the potentiometer or "pots" and DIP switches. A common concern expressed to our Technical Support Center is a mass flow controller that does not work after trying to change the set point. Jim addresses what may be the cause of this and how to troubleshoot the problem.
Sierra prides itself on quality technical support. If you have further questions after watching the video, you can contact live support, and one of our engineers will be happy to help you with your mass flow controller.